In case of an accident caused, the guest needs to file a police complaint and a report for the above is a must to be actioned. In case of such an incident the guest should not move the vehicle from the spot and a spot survey has to be made or the concerned supplier needs to be informed about the same.
In case of any intentional damage or damage caused to the vehicle as consequence of the Guest, such as (i) the Guest is found to be under the influence of alcohol during the booking period ; (ii) the vehicle workshop and/or insurance company deem the damage to be attributable to the Guest and/or the user; or (iii) a non-goadrives Guest is found to be the one driving at the time of accident, Guest will be liable for the full cost of repairing damage caused to the vehicle and any other damages to goadrives, including, without limitation loss of expected revenue arising out of the damage to the vehicle.
If during the trip any damage is caused to the vehicle above 25k then the insurance will be claimed and the no of days the vehicle is under service the guest will be liable to pay the rental tariff of per day to the no of days the vehicle will be at the service station.
If the Guest returns the car in dirty condition, he/she will be charged the cleaning fee as following: (i) for dirty removable (foot mats etc.) – 500 INR; and (ii) for interior washing / dry cleaning (for seat covers, door panels)
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